Designing Collaborative Technology for Intergenerational Social Play over Distance

Ye Yuan , Qiao Jin , Chelsea Mills , Svetlana Yarosh , Carman Neustaedter
CSCW '24: The ACM Conference on Computer-Supported Cooperative Work and Social Computing 2024 conference
Designing Collaborative Technology for Intergenerational Social Play over Distance

Abstract

Collaborative play not only provides entertainment but also nurtures connections and strengthens community ties. In family and intergenerational contexts, collaborative activities and play can engage family members in quality conversations and meaningful connections over distance. To explore participants' preferences, practices, and interaction dynamics when playing remotely, we conducted a design probe study with 15 groups of parents and children from 16 families. Our findings highlight both similarities and notable differences in the use of communication methods, workspaces, and objects between parents and children. Specifically, we observed distinct patterns in gestural and verbal communication and identified specific challenges encountered by children in a simulated remote setting. Our findings also revealed the dynamics of play sessions, particularly when co-located participants are involved, shedding light on the complexities of remote intergenerational communication and play. Our work contributes empirical insights into designing more effective and engaging remote collaborative platforms for families.

Summary

This paper explores how parents and children play together over distance using a design probe study with 16 families, uncovering key differences in how adults and kids communicate through gestures, speech, and shared objects during remote play. The findings highlight challenges children face in remote settings and provide design insights for building better family-oriented collaboration tools that bridge generational and geographic gaps.